Shipping

Due to the current situation shipping costs have increased and might take longer than usual. Additionally shipping may be restricted due to the pandemic.

Fees
Germany, trackable DHL 7,00 €
EU, trackable DHL, 16,00 €
Europe, trackable DHL, 30,00 €
Asia, trackable DHL, 40,00 €
North/ South America, trackable DHL, 40,00 €

Items ship within 2-8 days from the day of your purchase.  If you would like to expedite the shipment, please reach out via claraschweers@gmail.com

Please note that additional customs or import duties may apply upon entry into the country of destination over which I am unaware, which you will be responsible to pay for. I cannot refund lost or stolen packages. Please contact the carrier directly.




Returns

If you wish to return an item, reach out via claraschweers@gmail.com beforehand.

Returns and exchanges are accepted upon 14 days after you received the purchased item.
Used, altered or damaged returns won’t be accepted.

Please note that the sender will be responsible to cover additional shipping fees. Make sure to use a trackable shipping service or to purchase shipping insurance. You will be notified once the item is received via the email address you provided and the returned product refunds will be credited to your original method of payment.

If you have any questions, email me ︎